Today's calendar is always provisional
An emergency displaces planned work. Rescheduling has to be quick and the displaced customer has to be told.
Plumbing
Emergencies do not respect the schedule.
Plumbing runs two businesses at once: booked work you planned for, and urgent work that arrives at nine in the morning and has to go somewhere today.
What the work actually involves
The parts generic software gets wrong.
Diagnosis precedes the price
Much of the work cannot be quoted until it is opened up. The customer needs to understand that before you arrive.
Parts decide whether it is one visit or two
Knowing what is installed before you leave the yard is the difference between finishing and returning.
In ManePilot
How the workflow maps to it.
- A schedule that can be re-planned quickly when urgent work lands
- Site and previous-work history so the van is loaded from fact, not guesswork
- Estimates raised on site once the job is diagnosed, approved before work continues
Questions
Asked by plumbing businesses.
Can I move jobs around quickly?
Yes. The schedule is built to be re-planned, with day, week and month views and status on every visit.
Can I quote on site?
Estimates can be created against a job and sent for approval, so work carries on from something the customer agreed to.
Related
Close to this work.
Built for the way plumbing actually runs.
Set up your services once, and the schedule, booking page and invoices all work from them.